At SMMQG, we strive to provide the best services and products to meet our customers' needs. Below is our detailed refund and replacement policy for various services and products:

1. Social Media Services, Virtual Numbers, WA CRM, and WhatsApp API

   - Refund: No refunds are available for these services.

   - Replacement: Replacement options are not available for these services.

2. Graphics Designing

   - Refund: Refunds are not available.

   - Revisions: Design changes can be requested during the design process to ensure customer satisfaction.

 3. Marketing Software

   - Refund: Refunds are not available.

   - Replacement: Replacement is available in case of software issues or updates.

 4. E-commerce Mart

   - Replacement: A 15-day replacement policy applies to eligible items.

   - Refund: Refunds are available within 15 days of purchase.

 5. Printing Services

   - Final Products: No changes or refunds are available after final printing.

   - Design Phase: Revisions can be made before the final printing stage.

 6. Web Development

   - Project Changes: Project adjustments can be made within the agreed timeline.

   - Domain & Hosting: No refunds are provided for domain or hosting services.

   - Site Exchange: Site exchanges may be possible within certain conditions.

For further queries, please contact our support team.