SMMQG is dedicated to safeguarding your privacy across all our services, including our e-commerce platform, marketing software, social media services, and virtual number solutions. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage with any of our services through the domain www.smmqg.com. By accessing and using our services, you agree to this Privacy Policy and our Terms of Use.

Personal Data

We take responsibility for all personal data you provide to us, including but not limited to your name, address, email address, phone number, and other relevant details. This data is collected when you subscribe to our services, create an account, or use any of our platforms.

How Do We Use Your Personal Data?

We use your personal information to fulfill our commitments to you, such as processing orders, providing customer support, and delivering the services you expect. This includes:

- E-commerce: Processing your purchases, managing orders, and facilitating delivery.

- Marketing Software: Customizing and enhancing your experience by providing targeted offers and promotions.

- Social Media Services: Managing your social media accounts and delivering insights based on your data.

- Virtual Numbers: Ensuring secure communication through virtual numbers, including managing and processing your usage data.

We may analyze your data to improve our services and deliver relevant content. We retain your data only as long as necessary to provide our services or as required by law. After this period, your data will be securely deleted.

Information Sharing

SMMQG may share your personal data with trusted third-party service providers who assist in operating our platforms and delivering our services. This includes partners who help us with:

- E-commerce and Marketing: Payment processors, shipping companies, and email service providers.

- Software and Social Media Services: Data analytics and social media management tools.

- Virtual Numbers: Telecommunication partners who manage and facilitate virtual number services.

These partners are contractually obligated to protect your data and are prohibited from using it for any other purpose. We do not sell your personal information to third parties.

Your Rights

You have the right to request access to the personal data we hold about you. If your data is incorrect, outdated, or irrelevant, you can request that it be corrected or deleted. You also have the right to withdraw your consent to our data processing practices at any time, which may affect our ability to provide certain services.

We use cookies to enhance your experience across all our platforms. Cookies help us remember your preferences, track your usage of our services, and provide personalized content.

- Permanent Cookies: Stored on your device for up to 12 months, used to remember your preferences and login details.

- Session Cookies: Temporary cookies that disappear when you close your browser, used to manage your session and improve functionality.

You can manage or delete cookies through your browser settings.

Third-Party Cookies:

We also use third-party cookies from partners like Google Analytics and Core Metrics to gather aggregate data about your usage patterns. These cookies help us improve our services and deliver more relevant content. Permanent third-party cookies may be stored on your device for up to 24 months.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, and secure server environments. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Legal Compliance and Dispute Resolution

We comply with all relevant data protection laws and regulations. If you have any concerns about our data practices, you can contact us directly to resolve the issue. If a dispute arises, it will be resolved in accordance with the laws of Pakistan, with jurisdiction in the courts of Karachi.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or the law. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.